Operator / Service Provider Information In accordance with Spanish Law 34/2002 (LSSI-CE) on Information Society Services and Electronic Commerce, Article 10 of the EU E-Commerce Directive (2000/31/EC), and § 5 of the German Digital Services Act (DDG / formerly TMG) for services accessible in Germany:
Full Name / Legal Owner: Oleg Koval
Trading Name / Business Name: SYMAISTY — FUNCTIONAL
Legal Form: Sole Trader (Autónomo / Empresario Individual)
Tax Identification Number (NIF/NIE): Z2959348N
Registered Address (Head Office / Domicilio Social e Industrial): C/ Bejar 10, Piso 2, Puerta B, 03013 Alacant/Alicante (Alicante), Spain
This address is the official registered domicile (both social and industrial) as confirmed in the official RGSEAA notification issued by the Generalitat Valenciana – Subdirección General de Seguridad Alimentaria y Laboratorios de Salud Pública on January 2, 2026.
Production, Storage and Dispatch All products are manufactured/prepared, stored under controlled temperature and humidity conditions, and dispatched directly from our central logistics hub in Germany. This setup ensures compliance with high EU quality standards for food supplements, efficient UPS shipping across the European Union (3–5 business days to mainland EU), and maximum product integrity.
Regulatory Compliance – Food Supplements
RGSEAA Registration Number (Registro General Sanitario de Empresas Alimentarias y Alimentos): 26.026193/A Fully registered as of January 2, 2026 (signed electronically by Claudia Beatriz Mc Allister Bykalek, Subdirectora General de Seguridad Alimentaria y Laboratorios de Salud Pública).
Category/Key: 26 – Comidas preparadas, Alimentos para grupos específicos, Complementos alimenticios y otros ingredientes y productos alimenticios. Subcategory: 3/25 Activity: Distribución de Complementos alimenticios (distribution of food supplements).
This national registration, granted by the Agencia Española de Seguridad Alimentaria y Nutrición (AESAN) following the communication of activity initiation, confirms full compliance with Real Decreto 191/2011 (as amended) and EU food safety regulations (e.g., Regulation (EC) No 178/2002, Regulation (EC) No 852/2004).
The RGSEAA is a public, informative registry aimed at protecting public health and enabling official controls. Registration does not exempt the operator from full responsibility under food law (including proper labeling per Regulation (EU) No 1169/2011, traceability, HACCP principles, and reporting any changes or cessation of activities).
Public Verification: Customers can independently verify this registration via the official AESAN RGSEAA search tool: → AESAN RGSEAA Public Search (Search by company name "KOVAL, OLEG", NIE "Z2959348N", or number "26.026193/A" – leading zeros optional.)
Contact Information
Email: support@symaisty.com (Response within 24–48 hours on business days; for orders, support, returns, regulatory inquiries.)
